The Skio Dashboard is your central hub for monitoring subscription performance, tracking key metrics, and taking action on your program. It's designed for subscription managers, brand owners, and operations teams who need a real-time view of how their subscription business is performing.
Main navigation menu: The left sidebar contains the main menu you'll use to navigate through Skio. From here, you can access Analytics, Subscription Management, Customer Management, features, tools, Customer Portal, Settings, and more.
Homepage: When you log in to Skio, you'll land on the homepage, which highlights key performance metrics and Quick Actions for your subscription program.
What's on the homepage
The homepage is organized into four main sections that give you both high-level insights and quick access to common tasks.
Your recent wins
This section highlights three key performance metrics that show how Skio is driving value for your business. All three cards are powered by established analytics charts and use the same time period settings (default: monthly) to keep your data consistent across the dashboard. You can hover over any metric to see a description of what’s being calculated.
Shortcuts
These buttons provide one-click access to the most common workflows in Skio:
Analytics Overview: Opens your main analytics dashboard
New subscription: Lets you manually create a subscription for a customer
New quick action: Takes you to the Quick Actions builder
Loyalty: Opens your Loyalty program settings
New subscriptions this week
This chart shows your new subscription acquisition over the past 7 days, giving you a quick visual of day-over-day performance. It tracks gained subscriptions and links to the full chart in your Analytics Overview for more detail
Company milestones
This section displays your top-line business metrics at a glance:
Active subscriptions: Total number of currently active subscriptions
Revenue: Total subscription revenue for the selected time period
Each milestone links directly to its related analytics dashboard, so you can dig deeper into the data behind the number.
What’s new in Skio
Stay in the loop on everything new in Skio. We regularly release features and improvements designed to help you retain subscribers, recover revenue, and scale your business.
Main navigation menu
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Search: In the top left corner, you can search for features, help docs, and other resources. You can also open the search bar at any time by pressing
CMD + K(Mac) orCTRL + K(Windows).Favorites: Click any star icon at the top of the sidebar to open a menu where you can select pages to add to your favorites for quick access.
Home: Returns you to the Skio homepage
Analytics: Access analytics dashboards including Overview, Dunning, Forecast, Cohort, Cancel Flow, and Segments
Subscribers: Manage subscriptions, customers, and orders
Acquire: Access Build-a-Box and Checkout Link Builder
Retain: Manage retention tools including Cancel Flow, Payment Recovery, Surprise & Delight, Journeys, SkioSMS, and Email Notifications
Grow: Access Quick Actions, Smart Upsell, and Volume discounts features
Loyalty: Configure loyalty program Analytics, Credits, Tiers & Rewards
Tools: Access Bulk Operations, Data Export, Segments, and Fraud Prevention
Products: Manage Products and Selling Plans
Storefront: Configure Customer Portal and Copies & Translations
Settings: Manage General settings, Billing & Orders and Shipping settings
API & Integrations: Access API Keys and Integrations
Store selector/Account menu: Switch between connected Shopify stores (displays current store name and associated email) and access your Users, Activity Log, and Invoicing
How to access your account settings in Skio
To access your Users, Activity Log, and Invoicing pages, you'll need to open the account menu through the Store Selector.
In the bottom left corner of your Skio Dashboard, locate the Store Selector
Click the arrows next to your store name
This will expand the Account menu and display your account settings options
From here, you can access:
Users: Manage team members and their permissions
Activity Log: Review recent actions and changes in your account
Billing & Invoicing: View your Skio subscription plan, payment history, and invoices
