Navigating the Skio Dashboard

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The Skio Dashboard is your central hub for monitoring subscription performance, tracking key metrics, and taking action on your program. It's designed for subscription managers, brand owners, and operations teams who need a real-time view of how their subscription business is performing.

  • Main navigation menu: The left sidebar contains the main menu you'll use to navigate through Skio. From here, you can access Analytics, Subscription Management, Customer Management, features, tools, Customer Portal, Settings, and more.

  • Homepage: When you log in to Skio, you'll land on the homepage, which highlights key performance metrics and Quick Actions for your subscription program.

What's on the homepage

The homepage is organized into four main sections that give you both high-level insights and quick access to common tasks.

Your recent wins

This section highlights three key performance metrics that show how Skio is driving value for your business. All three cards are powered by established analytics charts and use the same time period settings (default: monthly) to keep your data consistent across the dashboard. You can hover over any metric to see a description of what’s being calculated.  

Shortcuts

These buttons provide one-click access to the most common workflows in Skio:

  • Analytics Overview: Opens your main analytics dashboard

  • New subscription: Lets you manually create a subscription for a customer

  • New quick action: Takes you to the Quick Actions builder

  • Loyalty: Opens your Loyalty program settings

New subscriptions this week

This chart shows your new subscription acquisition over the past 7 days, giving you a quick visual of day-over-day performance. It tracks gained subscriptions and links to the full chart in your Analytics Overview for more detail

Company milestones

This section displays your top-line business metrics at a glance:

  • Active subscriptions: Total number of currently active subscriptions

  • Revenue: Total subscription revenue for the selected time period

Each milestone links directly to its related analytics dashboard, so you can dig deeper into the data behind the number.

What’s new in Skio

Stay in the loop on everything new in Skio. We regularly release features and improvements designed to help you retain subscribers, recover revenue, and scale your business.

Main navigation menu

  1. Search: In the top left corner, you can search for features, help docs, and other resources. You can also open the search bar at any time by pressing CMD + K (Mac) or CTRL + K (Windows).

  2. Favorites: Click any star icon at the top of the sidebar to open a menu where you can select pages to add to your favorites for quick access.

How to access your account settings in Skio

To access your Users, Activity Log, and Invoicing pages, you'll need to open the account menu through the Store Selector.

  1. In the bottom left corner of your Skio Dashboard, locate the Store Selector

  2. Click the arrows next to your store name

  3. This will expand the Account menu and display your account settings options

From here, you can access:

  • Users: Manage team members and their permissions

  • Activity Log: Review recent actions and changes in your account

  • Billing & Invoicing: View your Skio subscription plan, payment history, and invoices