The Referrals customer experience may appear slightly different depending on which version of the Customer Portal you are using. The sections below explain how referrals appear from the customer’s perspective. Where relevant, screenshots for both Customer Portal v2 and v3 are included.
You can customize how Loyalty appears in the Customer Portal by going to Skio dashboard > Storefront > Customer Portal > Loyalty settings tab.
Accessing the referral link
Customers can view access their referral link in multiple areas of the Customer Portal.
Customer Portal page
Customer’s can copy their referral link directly on the Customer Portal page.
Customer Portal v3
Customer Portal v2
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Customer Portal Rewards page
The customer referral link also appears on the Customer Portal Rewards page
Customer Portal v3
Customer Portal v2
Viewing referral history
Customers can view how many friends they’ve referred and the rewards they’ve earned from referrals on the Customer Portal Rewards page.
Customer Portal v3
Customer Portal v2
Accessing the referral link from the storefront
You can add the referral code block to any page outside of the Skio Customer Portal. When added, logged-in customers can copy their referral code directly from the storefront and share it with friends.
This referrals block is added to the footer of the homepage.
Accessing the referral link on the Thank you page
Customers can use their unique referral link after checkout, whether they’re logged in or checking out as a guest. Shopify Plus stores can add the referral app block to the post-purchase Thank You page so customers can access their referral link right after completing checkout.
