What is the Activity Log in Skio?
The Activity Log provides a detailed, time-stamped record of all changes made to your Skio account settings. It shows which team member took what action and when, helping you audit internal changes, verify updates, and troubleshoot issues with confidence.
To access the Activity log, navigate to the left-hand menu in your Skio Dashboard, and then go to Tools > Activity Log.
What’s included in the activity log?
Each log entry includes:
User: the team member who performed the action (by their email address)
Log type: the category of change
Date and time: when the change occurred
Summary: a brief description of what changed
Use the Log type dropdown or the Date range picker to narrow down results.
What types of activity does it track?
Skio logs a wide range of internal account updates. Below is the full list of tracked log types:
User activity and permissions
Logged in
Invited Dashboard User
Deleted Dashboard User
Updated User Permissions
Updated Site Default Role Permissions
Bulk Updated Dashboard User Permissions
Selling Plans and product settings
Created Selling Plan
Updated Selling Plan
Deleted Selling Plan
Updated Selling Plan Group
Deleted Selling Plan Group
Updated Product Settings
Bulk Updated Product Settings
Updated Product One-Time Upsell Discount
Updated Product Upsell Limit
Updated Product Variant Upsell Settings
Portal and admin settings
Updated Account Settings
Updated Portal Settings
Updated CPV3 Settings
Updated Admin Settings
Updated SkioSMS Settings
Updated SkioSMS Notification
Cancel flows
Created Cancel Flow
Updated Cancel Flow
Created Cancel Flow Reason
Updated Cancel Flow Reason
Deleted Cancel Flow Reason
Updated Cancel Flow Settings
Build-a-Box
Created Static Build-a-Box
Updated Static Build-a-Box
Created Dynamic Build-a-Box
Updated Dynamic Build-a-Box
Created Sectioned Build-a-Box
Updated Sectioned Build-a-Box
Automation and rules
Created Automation
Updated Automation
Delete Automation
Updated Automation Order
Toggled Automation
Created Rule
Updated Rule
Deleted Rule
Notification and communication
Updated Notification
Created Dunning Campaign
Updated Dunning Campaign
Updated Dunning Site Settings
Updated Referrals Configuration
Updated Referrals Beta Emails
Updated Tiers Beta Emails
Updated Credits Beta Emails
Integrations and Exports
Webhook created
Webhook updated
Webhook deleted
API key created
API key deleted
Added integration event
Deleted integration event
Toggled Skio SMS
Data exports
Requested orders export
Requested subscriptions export
Requested Audit Logs export
Requested credits balance export
Requested order credit rewards export
Loyalty and Journeys
Updated Loyalty Tiers
Synced Loyalty Tiers
Updated Loyalty Credits
Changed Loyalty Credits Rate
Created Journey
Updated Journey
Migrated Automation To Journey
Collections
Bulk Updated Collections
Updated Collection Settings
Acknowledged Inventory Policy
Acknowledged Inventory Policy
How is this different from audit logs?
The Activity Log tracks internal account-level changes like things your team updates inside the Skio dashboard.
Audit Logs, on the other hand, provide a detailed record of customer actions such as pausing, skipping, or updating their subscriptions. Audit Logs include event types, timestamps, and are tied to specific subscriptions and storefront users.
You can find Audit logs for customers by clicking on View audit log at the bottom of a Subscription Card in Subscription Management, or by clicking into an individual customer in Customer Management.
In the lefthand menu of your Skio dashboard, go to Subscription Management. On an individual subscription, you can find the link to View audit log under the Subscription information section.
Can I export activity logs?
Yes. Click Export Logs in the upper-right corner of the Activity Log page to download a CSV file of the current view.