Overview

• Build-a-box is a feature within Skio that allow you to easily bundle products together to increase AOV and the subscription experience
• A box has a set number of units (variants) with a set price that will recur for every order
• Skio's customer portal makes it very easy to customize the variants that make up the box subscription

What is build-a-box?

Static boxes allows merchants to create a product available in Skio that groups child variants together. Boxes will have a set number of variants that can be selected to put within the box and a static price that will recur for every order, regardless of which variants are added to the box.

This is an amazing feature that offers a more customized subscription experience for your customers. Instead of creating pre-built bundles, why not let your subscribers choose for themselves? Allowing customization for subscribers will help to increase overall satisfaction and can help improve average order value (AOV), lifetime value (LTV), as well improving overall retention.

Build-a-box requires:

1. Shopify 2.0 theme in Shopify for the code snippet to work
2. New Customer Portal --> Upgrading to New Skio Customer Portal

How to enable build-a-box within Skio

Setting up build-a-box will be done in two steps:

1. Creating the build-a-box product within Skio
   1. Go to the build-a-box page within the Skio and click “Create a box"
   2. Select a name for your box (this will be visible to the customer in your storefront)
   3. Choose the products or specific variants that are available within the box
   4. Choose the number of child products or product variants that can be added to the box
   5. Set the price that subscribers will pay for this custom box
   6. Click save!
2. Adding custom code into your Shopify theme (don't worry, this doesn't require a developer)
   1. Navigate to Online Store in the Shopify Admin
   2. Select “Customize” on the proper theme (live)
   3. Navigate from the home page to the product pages using to top middle dropdown
   4. Select default product
   5. Under product information, select “Add Block”, then “Custom Liquid”
   6. Copy and paste the code snippet provided (see section below)
   7. Click save

Skio's build-a-box code

Simply copy and paste this code below in the "custom liquid" step when editing your Shopify theme:

{% if product.type == 'Classic Box' %}
<script>
  (() => {
    document.addEventListener('DOMContentLoaded', () => {
      const form = document.querySelector('form[action="/cart/add"][data-type="add-to-cart-form"]');
      if(!form) {
        console.error('Skio: No form found')
        return;
      }

      const addToCart = form.querySelector('button[type="submit"]');
      if(!addToCart) {
        console.error('Skio: No add to cart button found')
        return;
      }

      const customize = addToCart.cloneNode(true);
      customize.removeAttribute('name');
      customize.type = 'button';
      customize.querySelector('span').innerHTML = 'Customize my Box';
      customize.addEventListener('click', (event) => {
        const formData = new FormData(form);
        const variant = formData.get('id');
        const sellingPlan = formData.get('selling_plan');
        const redirect = `/a/account/custom-tools/build-a-box?variant=${variant}&selling_plan=${sellingPlan}`;
        window.location = redirect;
      });

      const buttonParent = addToCart.parentElement;
      form.insertBefore(customize, buttonParent);
      buttonParent.remove();
    });
  })();
</script>
{% endif %}

Setting up build-a-box in Skio

On the Build-a-box page in Skio, choose the Static box option. Input a name, choose the eligible products, and set the size and pricing that the subscriber will pay. Remember that this is a fixed price so whatever the combination of products, the price is what the subscriber will pay even if the variants in Shopify have different prices. If products have different pricing, we recommend setting up a dynamic box: Dynamic build-a-box setup guide.

After clicking Save, Skio will create the product in Shopify for you. Next up:

1. Go to the Product page in Skio
2. Click "Add product" and select your new static box product (the one Skio created for you)
3. After adding the product, setup selling plans so the subscriber can choose different delivery frequencies
4. Once selling plans are added, make sure you go to the product in Shopify to set it to an Active product
   • Note: By default, the product will be set to draft and won't be available on your storefront
5. In Shopify, you can add a product image
   • Note: Make sure to click "Sync products" on the Shopify page to pull in the new image

Setting up build-a-box in Shopify

How do the subscription orders get processed?

The build-a-box product Skio creates in your Shopify store is going to act as the parent product, this is the subscription the subscriber has been subscribed to. When Skio renews the box subscription, we pass through the items in the box as order line items in Shopify at $0 prices (via a manual discount).

The subscriber's subscription would just be the box itself and each order their products will populate in their Shopify order. Subscribers can edit the items in their box at any time in customer portal.

Here's an example of how an order would appear in Shopify:

FAQs

Can a subscriber add more products than what the box allows?

A subscriber could add an additional product to their subscription along with their box or add 1-time add-ons, but the variants included in the box will be set to whatever is configured within Skio.

How will the box appear on orders in Shopify?

Each child variant will appear as its own line item and will be discounted to $0 with a parent price (the price of the box). This is designed to work well with fulfillment partners.

How do I delete a box?

Within Shopify, simply just delete the product.

Can I hide certain box sizes for subscribers in the customer portal?

Yes! Please reach out to help@skio.com and our team can handle that for you.

A subscriber wants to upgrade their box size, is that possible?

Yes! Please reach out to help@skio.com and our team can handle that for you.