Note
This article applies to Customer Portal v2 (CPv2). If you're using Customer Portal v3 (CPv3), refer to our CPv3 help center articles for the most up-to-date guides and instructions.
The following toggles are enabled by default when you first access the Portal Settings:
Enable language detection: Automatically detects and sets the portal language based on the customer’s browser.
Enable customer payment management: Allows customers to update their payment method from the portal.
Enable skip feature: Lets customers skip upcoming shipments.
Enable portal order tracking: Shows order tracking info in the portal if available.
Show next charge date: Displays the next scheduled subscription charge date.
Show subscription status: Indicates if a subscription is active, paused, or canceled.
Show delivery address: Displays the current shipping address for the subscription.
Show customer support CTA: Adds a “Contact support” link or custom support call-to-action.
Show charge count (out of total): Shows how many charges have occurred out of the total (e.g., 2 of 6).
Enable gift on skip: Lets customers send a skipped shipment as a gift.
Expand right-hand drawer: Opens the customer info drawer by default in the portal.
See the full list of available settings in our Customer Portal Settings help doc.