The Tiers and Rewards customer experience may appear slightly different depending on which version of the Customer Portal you are using. The sections below outline how Tiers and Rewards are displayed from the customer’s perspective in each portal version.
You can customize how Loyalty appears in the Customer Portal by going to Skio dashboard > Storefront > Customer Portal > Loyalty settings tab.
Viewing Tier status
Customers can view their Tier status in multiple areas of the Customer Portal.
Customer Portal page
Customer’s Tier status displays directly on the Customer Portal page.
Customer Portal v3
Customer Portal v2
Customer Portal Rewards page
Customer Tier status also appears on the Customer Portal Rewards page
Customer Portal v3
Customer Portal v2
Viewing Tier progress and benefits
Customers can view their current tier status, track their progress toward the next tier, and review the benefits available at each tier on the Customer Portal Rewards page.
Customer Portal v3
Customer Portal v2
