What are the general settings for in Skio?
The General settings section lets you configure platform-wide behavior that affects customer login, subscription limits, discount behavior, and administrative controls. These settings apply across all subscriptions and selling plans.
How do I configure general settings?
You'll need admin access to your Skio Dashboard to configure these settings. Some features, like Multipass, require Shopify Plus. Learn more about Multipass here.
Step 1: Navigate to General settings
In the left-hand menu of your Skio Dashboard, go to Settings > General.
Step 2: Configure your preferred settings
Password login
Allows customers to log in to Skio using their Shopify password. Toggle Enable password login to allow customers to authenticate via Shopify.
Multipass (Shopify Plus only)
Automatically logs customers into Skio using Shopify Multipass for a seamless single sign-on experience.
Enter your Multipass secret to enable this feature.
Optionally, specify a Login Redirect URL (e.g.,
/account) to send users to a specific page after login. If not provided, customers will be brought to the subscriptions page.Available for Shopify Plus merchants only.
Click How to find your multipass secret to get setup instructions or learn more about Multipass here.
Max daily orders per subscription
Limits how many times a customer can place an order from a single subscription per day. This prevents abuse of the "Get Now" feature.
Set the maximum number using the Max orders (per subscription per day) field.
Default is 1. You can set this to -1 to disable the limit entirely.
Remove discount codes on cancel
Automatically removes discounts when a customer cancels their subscription.
Toggle Remove on cancel to enable.
Useful for one-time promos that shouldn't persist after cancellation.
Apply surprise & delight rules before next billing date
Triggers surprise & delight logic ahead of the next billing cycle to ensure better timing and impact for retention campaigns.
Toggle Enable to activate.
Once enabled, Skio will apply your configured rules (e.g., early gift, discount) before the next order is billed.
Show product variant IDs in the dashboard
Displays Shopify variant IDs when editing subscriptions or automations.
Toggle Show IDs to view internal variant IDs in the admin dashboard.
Helpful when managing bulk edits, selling plans, or advanced automations.
Step 3: Save your changes
Once you've adjusted your settings, click Save changes to apply updates.
FAQ
What happens if I don't set a max daily order limit?
The default is 1 order per subscription per day. If you don't configure this setting, customers will be limited to one "Get Now" order per day per subscription.
Can I use both password login and Multipass at the same time?
Yes, but it's not recommended. Multipass provides a better customer experience by enabling single sign-on. If Multipass is enabled, customers won't need to use password login.