All available Quick Actions in Skio

Note
Read our full guide on how to set up Quick Actions here .

What are Quick Actions?

Quick Actions give your subscribers a third way to manage their subscriptions alongside the customer portal and SkioSMS via links that can be added to emails.

Each Quick Action URL leads to a confirmation page where the subscriber can approve a specific action, like skipping an order or adding a product. After confirming, they're redirected to their customer portal to view the update and continue managing their subscription.

What Quick Actions are available?

Action name	Action function	Considerations
Add Product Variant / Add multiple product variants	Adding an additional product to their subscription (recurring)	The product will be added with the same frequency as the subscription even if the product being added does not have the same selling plan.
Apply Discount	Applying a Shopify discount code to their subscription	The discount code in Shopify must apply to subscription orders and be applied during the eligibility period.
Delay	Delay the subscription's next charge date by X days, weeks, months	This will delay all products in that subscription by the selected interval.
Skip	Skip the subscription's next charge date by X days, weeks, months	This will skip all products in that subscription by the selected interval.
Get Now	Process the next subscription order immediately	Skio has a 10-minute period between using "get now" to prevent accidental duplicate orders.
Reactivate	Reactivate a cancelled subscription	The subscription must be in a cancelled state for the reactivation to work.
Reactivate + Apply Discount	Reactivate a cancelled subscription & apply a Shopify discount to their next order or orders (depending on the discount setting)	The subscription must be in a cancelled state for the reactivation to work and the Shopify discount must apply to subscription orders.
Reactivate + 1-time Add-on	Reactivate a cancelled subscription & add a 1-time add-on product to their next subscription order	The subscription must be cancelled and the 1-time add-on must not have been already added to the subscription (to prevent accidental duplicates).
Change Interval	Change the subscription's shipping/billing frequency to a new interval (e.g. from every 30 days to every 60 days)	This will change the interval for all products in the subscription. Splitting a subscription can allow for management per product.
Add 1-time Upsell	Add a product to the subscription's next (or upcoming) order at the 1-time add-on price (configured in Skio)	The 1-time add-on must be configured to be "1-time upsell eligible" in the product page.
Reset Payment Method / Change Subscription Credit Card	Send an email from Shopify to the subscriber that includes a link to update their payment method on file	This email is sent from Shopify and the content can be customized in Shopify Notifications.
Swap Product	Swap a product (e.g. swap Product A for Product B)	The subscription must contain the "swap from" product.
Unpause Subscription	One click to unpause a customer's paused subscription	This can be used as part of an Unpause flow or a campaign to target customers with paused subscriptions.
Pause Subscription	Let customers pause their subscriptions with a single Quick Action	Can be used to let customers pause their subscriptions.
Get Back in Stock	Let customers order products that were previously out of stock in their subscription order	Best used as part of the Back in Stock flow.
Commitment offer	Lock a subscriber into a set number of additional orders in exchange for a discount. Can be paired with the Apply Discount action, or use the built-in discount code field on the action itself.	Not supported for prepaid subscriptions. The subscriber cannot cancel their subscription while the commitment is active. Optionally, toggle on Only apply once per customer to only execute once per customer per quick actions link. On subsequent uses, it will be skipped. This is enabled by default to prevent abuse.
Set backup payment method	Points a customer's account to an existing vaulted payment method, used automatically as a fallback when their primary payment method fails at billing.	This is set at the customer level, not the subscription level, so it applies across all of that customer's subscriptions. Setting a new backup replaces any existing one, with no history kept.
Award credits	Awards loyalty credits to a customer's account.	Requires Loyalty Credits to be enabled on the store. There's no maximum award amount, and the amount can be scaled up if the customer has an active loyalty tier multiplier.
Add free gift	Adds any product to the subscription as a free one-time item at $0.	Limited to a quantity of 1. There's no stock check, so the gift can still be added even if the product is out of stock.
Set backup product	Lets a customer choose a backup for the selected product, which is substituted at billing if the original product becomes unavailable.	Not supported for prepaid subscriptions. Swap Recommendation rules curate a suggested list in the picker, but aren't required — customers can choose from the full swappable product catalog if no rule matches.
Redeem credits	Lets customers choose how many credits to apply as a discount on their next order.	Requires Loyalty Credits to be enabled. Not supported for prepaid subscriptions. Authentication is always required. The amount customers can redeem is capped by their credit balance, your Loyalty credit limits, and the optional min/max on the action. Can’t be combined with non-credit discount codes. If nothing can be redeemed, the action is skipped and any other stacked actions still run.