What is the Orders page?
The Orders page provides a comprehensive view of all subscription and one-time orders placed through your Skio-powered store. You can search, filter, and access detailed information about each order to manage your subscription commerce operations.
To access, navigate to the Orders tab from the main menu.
Orders page overview
The Orders page overview. Click into an order to see the Order Details page.
The Orders page displays:
Order #: Unique identifier for each order (clickable link to order details)
Date: Order creation date
Customer: Customer name and email address
Total: Order total amount
Items: Number of items in the order
Order type: Tags indicating Subscription and/or Recurring status
Filtering orders
Use the filter dropdowns at the top of the page to refine your order list.
Subscription type filter
All: Display all orders regardless of subscription status
Subscription: Show only orders associated with active subscriptions
One time: Show only one-time purchase orders
Order type filter
All: Display all orders regardless of order type
First order: Show only initial subscription orders
Recurring order: Show only recurring subscription orders
Searching orders
Use the search bar in the top right to find specific orders by:
Order number
Customer name or email
Viewing order details
View in Shopify: Click the button in the top right to open the order in your Shopify admin for additional management options
Click any order number to open the detailed order view, which includes:
Items section
Product image and name
Variant details
Order type tags (Subscription, Recurring)
Price and quantity
Link to view associated subscription
Summary section
Products subtotal
Subtotal
Shipping cost
Taxes
Discounts applied
Total amount
Payment Method section
Payment card type and last 4 digits
Expiration date
Customer information
Customer name and email
Billing address
Shipping address
Link to view customer profile
Notes section
Any customer notes associated with the order
Additional Context section
Order type
Related subscription IDs (clickable links)
Activity section
Order Activity Log and history