---
title: "Why does my subscription say \"Under review\"?"
slug: "why-does-my-subscription-say-under-review"
updated: 2025-11-11T08:32:49Z
published: 2025-11-17T19:49:54Z
canonical: "help.skio.com/why-does-my-subscription-say-under-review"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.skio.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why does my subscription say "Under review"?

## Overview

This status indicates a pause in subscription billing due to a fraud review process. Any attempt to bill while under this status will automatically fail without creating a billing attempt.

## What is it?

`Contract Under Review` is a status applied to subscription contracts identified as potential fraud risks. This status is activated when we identify a subscription which has been flagged by Shopify as potentially fraudulent.

## How does it work?

When a subscription is set to `Contract Under Review` status, it means Shopify has flagged the original order related to this contract as a potential fraud risk. This status prevents any further billing attempts until the issue is resolved.

## How do I resolve it?

To resolve a `Contract Under Review` status and return the subscription to `Active` status, you must manually review and fulfill the order through their Shopify dashboard, accepting the associated risk.