Volume discounts guide

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What are volume discounts?

Volume discounts are tiered pricing rules that automatically apply discounts based on your customers' cart quantity or subscription spend. You can create two types of volume discounts:

  • Quantity-based volume discounts: Discount on multiple products (e.g., 10% off when purchasing 6 or more items)

  • Price-based volume discounts: Discount on subscriptions based on subscription total (e.g., 25% off when subscription total reaches $200+)

Volume discounts can be combined with order discounts, product discounts, and shipping discounts—control these settings by clicking Settings in the top right of the Volume Discounts page.

Learn more about if your volume discount will apply at checkout.

How to access volume discounts

In your Skio Dashboard, go to Features > Volume Discounts.

From the Volume Discounts page, you can view:

  • Active Subs with Discount: Total number of active subscriptions currently receiving a volume discount

  • AOV with Volume Discount: Average order value for subscriptions with volume discounts applied

  • AOV Uplift: The percentage increase in AOV compared to subscriptions without volume discounts

  • Active discounts: A list of all active volume discounts

  • Volume discount settings: Toggle whether volume discounts will combine with order discounts, product discounts, or shipping discounts. Learn more in our discount stacking guide here.

  • Sync rules: Update existing subscriptions so any new discount rules applies to their next order.

How to create a quantity-based volume discount

Quantity-based volume discounts apply when customers purchase a minimum number of items from your selected products.

  1. Click + New discount

  2. Select Quantity based volume discount

  3. Under Basic information:

    • Discount name: Enter an internal name for your rule (e.g., "Order 2 Free gift")

    • Discount Amount: Enter the discount percentage

    • If there are: Choose "At least" or your preferred condition

    • Items: Enter the minimum quantity required

  4. Under Eligible products:

    • Click Select products to choose specific products, or Add all products to apply the discount to your entire catalog

  5. Under Targeting & Limits (optional):

    • Set date ranges for when the rule should apply

    • Toggle Apply to migrated subscribers? to include subscriptions created before Skio

    • Toggle Apply to one-time products? to allow the discount on one-time items at checkout

  6. Under Storefront Messaging:

    • Discount Title at Checkout: The discount name customers see at checkout (defaults to rule name if left empty)

    • Banner: Rule Applied: Message shown when the discount is active (e.g., "Your subscription has a volume discount applied!")

    • Banner: Rule Not Yet Applied: Message shown when customers haven't met the threshold yet (e.g., "Add {{productsRemaining}} more item(s) to get $5 off!")

  7. Click Create rule

How to create a price-based volume discount

Price-based volume discounts apply when a customer's subscription total reaches specific spending thresholds.

  1. Click + New discount

  2. Select Price based volume discount

  3. Under Basic information:

    • Rule name: Enter an internal name for your rule (e.g., "Summer tiered spending")

  4. Under Reward product:

    • Discount type: Select "Percentage off (%)" or your preferred discount type

    • Click Add new tier to create spending tiers

    • For each tier, enter:

      • Spend at least: The minimum subscription total required (e.g., $0, $50, $100)

      • Discount: The percentage or amount off at that tier

    • Add multiple tiers to create a graduated discount structure

  5. Under Eligible products:

    • Click Select products to choose specific products, or Add all products to apply the discount to your entire catalog

  6. Under Targeting & Limits (optional):

    • Set date ranges for when the rule should apply

    • Toggle Apply to one-time products? to allow the discount on one-time items at checkout

    • Toggle Apply discount for entire subscription? to apply this discount to all future subscription orders

  7. Under Storefront Messaging:

    • Discount Title at Checkout: The discount name customers see at checkout (defaults to rule name if left empty)

  8. Click Create rule

How the discount appears to customers

What customers see in the cart

When a customer's cart reaches a spend threshold, the discount is automatically applied. The discount title appears along with the calculated savings. If they add/remove items and move between tiers, the discount updates in real time.

What customers see at checkout

Similar to the cart, the discount title appears along with the calculated savings.

Note

Skio uses your store's default currency for spend thresholds and converts automatically for international customers via Shopify.

What customers see in the Skio customer portal

If a subscription is below the lowest threshold, customers see a banner telling them how much more to add to get the discount. Clicking View eligible items shows products they can add.

Once they cross a tier by editing their subscription, the discount applies automatically. If they drop below a tier, the discount is removed and the banner returns.

Volume discounts FAQ


What does the Sync Rules button do?

The Sync Rules button updates existing subscriptions so your new discount rule applies to their next order.

If you don’t click it, the discount won’t apply until the order after next. That’s because Skio normally applies rules when an order is processed, so subscriptions that already have their next order set won’t get the new rule unless you sync.

Click Sync Rules to make sure the discount applies right away.

Can I apply volume discounts to one-time purchases?

Yes, you can control whether a price-based or standard volume discount applies to one-time products during configuration:

  • Subscription products only

  • Both subscription and one-time products

Select the one-time products checkbox during the rule setup to configure this setting. You can change this setting at any time.

How do I edit customer-facing discount text?

You can update all customer-facing discount text, including banner prompts, in the Translations section of your dashboard:

  1. In your Skio dashboard, go to Customer Portal > Translations.

  2. Use the search bar to find “volume discount.”

  3. Edit the text to match your brand voice or translate it into another language.

When do volume discounts become active?

If no date is set, the rule applies instantly to checkout and customer portal.

Do volume discounts automatically apply at checkout?

It depends on if your store is using Shopify Scripts or Shopify Functions.

If you currently use Shopify Scripts for discount logic (like free shipping for subscription carts), plan to migrate to Shopify Functions since Scripts are being deprecated. This migration will also allow Skio to apply the volume discounts automatically at checkout, which requires Shopify Functions.