Table of contents:
Dashboard overview
🎉 May 2024 updates 🎉
- Added the ability to look at past forecasting metrics.
- Added previous revenue, order, and unit counts for comparison.
- Introduced average daily subscription activations, cancellations, and common actions that impact billing dates for context.
- This dashboard is designed to provide data on forecasting for your upcoming subscription orders per day and per product.
- The metrics on this dashboard are exportable.
- This dashboard is helpful for forecasting revenue/orders as well as quantity of units for inventory purposes.
Things to keep in mind:
- Dashboard filters
- Use the calendar selector to change the date range for this dashboard.
- Our dashboards update every 4 hours and will likely show a lag compared to Shopify for today's values.
- Hovering over any metric name will display the metric's definition and hovering over the comparison % number will show the compare to value.
- Want a walkthrough of the dashboard? Click the "i" icon button in the upper right hand to trigger a tutorial wizard
Forecasting
Metrics
- Queued Revenue: The sum of revenue expected for the selected time period, assuming no change in subscriptions. This total includes additional cycles that go beyond just nextBillingDate.
- Queued Units: The sum of quantity of products expected for the selected time period, assuming no change in subscriptions.
- Queued Orders: The sum of subscription orders expected for the selected time period, assuming no change in subscriptions.
Forecasting graph
Graph description
- This graph provides daily forecasting for the selected time period.
- The product filter at the top of the page can be used to filter for specific product variants.
- In the top right corner of the graph, you can choose to look at forecasting for revenue, quantity of units, and orders per day.
- Hovering over a daily column provides the value for that day.
Contextual data
Metrics
- Processed revenue: The total revenue processed in the prior period from recurring revenue.
- Processed units: The total number of product units processed in the prior period from recurring orders.
- Processed orders: The total count of recurring orders in the prior date period.
- Average daily activations: The average daily count of new subscriptions activated in the prior period.
- Average daily cancellations: The average daily count of subscriptions cancelled in the prior period.
Forecast by products table
Metrics
- Product: The product title; this value may appear as multiple rows if there are multiple variants or SKUs associated with this product title.
- Variant: The variant title; this value may appear as multiple rows if there are multiple SKUs associated with this variant title.
- SKU: The product SKU; this value may be blank if there are products without SKUs and it may repeat if the same SKU is used for multiple products or variants.
- Queued Revenue: This is the sum of revenue queued for this specific product.
- Queued Units: This is the sum of quantity of units queued for this specific product.
- Queued Orders: This is the sum of orders queued that include this specific product.
Forecast by products table
Metrics
- Total count: Total count of each action in the prior date period.
- Subscription count: Total unique count of subscriptions that took this action in the prior date period.
- Frequency date updated: The count of changes to a delivery frequency in the prior date period.
- Skipped: The count of skipped orders in the prior date period.
- Entered dunning: The count of failed orders in the prior date period.
- Cancelled: The count of cancellations in the prior date period.
- Paused: The count newly paused subscriptions in the prior date period.
FAQs
Why does forecasting value change when using the dashboard on different days?
- Our queued metrics are based on the subscriptions next billing date as of the day you're looking at the dashboard.
- Over time, subscriptions will have their next billing date changed due to cancellations, entering a failed payment state, or changing the date via a skip.
I used the forecasting dashboard and it's not matching the recurring revenue or orders processed, why is that?
- The forecasting dashboard provides queued metrics based on the day you view the dashboard and multiple factors can impact the next order date and its value such as skips, adding a product, or removing a product in a subscription.
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