Updating and Adding Credit Card Updating and Adding Credit Card

Updating and Adding Credit Card

Analisa Salituro Analisa Salituro

Overview

Skio has added a new feature where customers can update and add new payment methods to their account through the customer portal. 

Add Credit Card

This setting allows subscribers to add a new credit card within the customer portal. To do this the customer needs to first login to their customer account. 
From there, they can click "Edit" beside the billing section.Screenshot 2024-01-30 at 11.10.04 AM 2024-01-30 11-10-44.png

Then select "Add new payment method"

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From there the customer can fill in their new credit card details and hit "Next."

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After that, they can add the billing address and hit "Add card"

Screenshot 2024-01-30 at 11.20.59 AM.png

Update Credit Card

This setting allows subscribers to update their existing credit cards in the Skio customer portal. After loging in the customer can follow these steps:

Click "Edit" beside the billing section.

Screenshot 2024-01-30 at 11.10.04 AM 2024-01-30 11-10-44.png

Click "Edit" under the credit card you want to update.

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Make any necessary changes, and hit "Save changes"

Screenshot 2024-01-30 at 11.25.50 AM.png

Change Default Payment Method

Customers can change the default payment method through their customer portal. 

Select "Edit" beside the billing section.

Screenshot 2024-01-30 at 11.10.04 AM 2024-01-30 11-10-44.png

Select the payment method you'd like to be your default, and then click "Set as primary payment method." 

Screenshot 2024-01-30 at 11.28.24 AM 2024-01-30 11-28-49.png

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