Migration details – Skio

Input API keys

The API keys required change depending on which payment processor you're using. Note that this includes any payment processor you have ever used (including migrations in the past). For example, if you migrated from Braintree to Stripe, you would follow instructions for the Stripe and Braintree sections.

As a note, please only input the keys / access requested by our Launch / Migrations team during migration from one platform to Skio.

Shopify Payments

No action is needed if you were always on Shopify payments.

Stripe

Visit dashboard.skio.com/migrate-payments and complete the Connect Stripe and Add Stripe API Keys steps.

Braintree/Paypal

Complete the above Stripe steps after the migration, and contact Skio support with keys for Braintree and Paypal.

Paypal

Go to https://developer.paypal.com/developer/applications
Navigate to "My apps and credentials" on the left
Make sure you hit "Live" on the page
Hit "Create app"
Go through the prompt until you see the secret and client key and copy these to enter in the dashboard link
Scroll to the bottom of the page, check "Transaction search" and hit "Save"

Braintree: We need Braintree API keys and your merchant ID to resolve differences between Recharge email IDs and PayPal email ids. https://developer.paypal.com/braintree/articles/control-panel/important-gateway-credentials/

Auth.net

Complete the Auth.net steps on dashboard.skio.com/migrate

Authorize.net can be maintained for credit card processing; in order to accomplish this, our team will need a CIM export from the Authorize.net Support team in order to upload the necessary payment information data into Skio. Please reach out to the Authorize.net support team (https://www.authorize.net/en-us/support.html) and request a CIM export with the following fields:

Email
CustomerProfileID
PaymentProfileID

Note: We do not need full credit card numbers from Authorize.net, requesting these can cause delays.

Once you have the Authorize.net CIM export, please forward the export to our Launch / Migrations team so that we can ensure there isn't any data missing from the export.

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