Volume discount Volume discount

Volume discount

Jordan Wheelock Jordan Wheelock

Overview 

  • Volume discounts allow you to automatically discount your customers' subscriptions when they hit the criteria of your choosing!
  • This can be a great way to reward your most loyal customers who buy multiple products from you

What is a Volume discount?

Within Skio, you can set it up to automatically discount your customers' subscriptions if they have a certain quantity of products in their subscription. For example, if a customer has 3+ items in their subscription, they could automatically receive an extra 5% discount!

When setting up your volume discount, you can choose what type of discount to offer - whether it's a percentage off or fixed amount discount - and which products qualify.

Volume discounts apply to any and all recurring orders but won't apply to the first order.

How do I set it up?

  1. Go to your Skio Dashboard
  2. Click on Rules on the left-hand menu
  3. Click on + New Volume Discount at the top of the page
  4. Choose Volume discount as the type of discount
    rules-skio-2022-08-12-13-57-37.png
  5. Select which products you want to offer the volume discount on then click Continue. You can also click Select All to choose every subscription product.
    rules-skio-2022-08-12-13-58-23.png
    You can select multiple products here, then if your customer has multiple applicable products in their subscription, those would qualify for the discount.

    For example, if I were setting up a rule to save 5% with 3 or more products in the subscription, and I were to select all products here, if my customer had 1 pup friend, 1 nature pup, and 1 cheeky wolf in their subscription, they'd quantify for the 5% off. This would also be true if they had 1 pup friend and 2 cheeky wolfs, and so on.

    If you want to make it so customers only save for buying a specific type of product, say save 5% when buying 3 or more shampoos, you'd want to set up a rule and add only the shampoo products to that rule, and repeat this for any grouping you choose. If you want to encourage buying multiples of a specific product, you'd make a new rule for each product.
  6. In the next screen, there are a few fields to complete
    rules-skio-2022-08-12-14-05-43.png
    1. The amount of the discount
    2. The type of discount
    3. If you want this to be set as a minimum or exact for the number of products
    4. The amount required
    5. Duration, optional
    6. The name of the rule
  7. Click Done to create the rule and sync all existing rules (this is done automatically)

This rule will be now created and live on your site (unless you set up the start date under e to start in the future). Your customers will start being eligible to receive the volume discount.

How do I delete a Rule?

  1. Go to your Skio Dashboard
  2. Click on Rules on the left-hand menu
  3. Click the trashcan next to the rule you're looking to delete
    rules-skio-2022-08-12-14-12-25.png

Note: if a rule is deleted, any existing discounts will still stay on active subscriptions using that rule, but no new subscriptions will use the now-deleted rule.

How do I edit a Rule?

Follow the above steps about how to delete a rule, but click on the black pencil icon instead of the trashcan icon. This will allow you to change which items are included in your bulk discount. You won't be able to change other details about the rule, but the products it applies to can be changed.

Volume discount banner

You can notify your customer within the subscription portal that they are eligible for a volume discount. The banner will show up above the subscription and will be shown if the customer partially qualifies for the discount.

 

How do I enable/disable the banner?

  1. Go to your
  2. Skio Dashboard
  3. Click on Portal Settings
  4. Scroll to the bottom of the page and look on the right side
  5. Toggle the setting Hide "Volume discount" banner

 

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