Customer Portal Walkthrough

Outline:

• Overview
• Walkthrough

Overview

• The customer portal is the main way a subscriber will manage their subscription
• Once a subscriber has logged in once, Skio will keep them logged in on that device which makes it easier to manage their subscription in the future
• Most subscribers will log into Skio with our passwordless login feature
  • When a subscriber types in their email address, they will be sent a 4 digit 2FA code to their email as well as texted this code to their phone number on file (if they have one)
• Skio will automatically create and activate the account once a subscriber checkouts (say goodbye to account activation complains from frustrated subscribers!) 

Customer Portal Actions

Logging In

Skip Order

Get Now

Change Charge Date

Updating Payment Method

Adding Products to a Subscription

Adding 1-time Products to the Next Order

Creating Custom Shipping Intervals

Editing Shipping Address

Pause Subscription

Unpause Subscription

Split Subscriptions