---
title: "What's the difference between the Activity log, Customer, and Subscription audit logs?"
slug: "whats-the-difference-between-activity-log-customer-subscription-audit-logs"
updated: 2026-04-06T14:27:44Z
published: 2026-04-06T14:27:44Z
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.skio.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What's the difference between the Activity log, Customer, and Subscription audit logs?

The **Activity Log** and **Audit Logs** serve different purposes, and understanding how they’re separated can help you quickly find the information you need.

- **Activity Log:**The [**Activity Log**](/help/docs/activity-log) tracks internal, account-level actions taken by your team within the Skio Dashboard. This includes administrative changes made by store operators, giving you visibility into what actions your team has performed.

![](https://cdn.us.document360.io/a953bba6-c70d-43ce-bc77-d7f32a8fc514/Images/Documentation/CleanShot 2026-04-06 at 10.26.19.png)

- **Audit Logs:**Audit Logs provide a complete history of actions taken on subscriptions and by customers. They’re useful for troubleshooting issues, verifying changes, and understanding customer behavior. Audit logs include event types, timestamps, and are tied to specific subscriptions or storefront users.

## Skio offers two types of audit logs

- [**Customer Audit Log**](/help/docs/customer-audit-logs)**:**Tracks customer-level activity across all of a customer’s subscriptions. This includes actions like logging in to the Customer Portal, viewing their account, updating payment methods, or modifying subscription settings.

![](https://cdn.us.document360.io/a953bba6-c70d-43ce-bc77-d7f32a8fc514/Images/Documentation/CleanShot 2026-04-06 at 10.25.00.png)

- [**Subscription Audit Log**](/help/docs/subscription-audit-log)**:**Tracks actions taken on a specific subscription. This includes events like pausing or skipping an order, updating the next billing date, changing subscription items, or other subscription-level modifications.

![](https://cdn.us.document360.io/a953bba6-c70d-43ce-bc77-d7f32a8fc514/Images/Documentation/CleanShot 2026-04-06 at 10.25.43.png)

Your Skio Dashboard is the backend view of Skio where you manage your subscription program. This is the page you see when you log in to the Skio app, and it's where you'll configure products, view customer data, adjust settings, and access analytics to monitor your subscription performance.

The Customer Portal is an interface that allows subscribers to manage their subscriptions, including options to pause, modify, or cancel their subscription plans.