---
title: "What settings are toggled on by default in the Customer Portal Settings?"
slug: "what-settings-are-toggled-on-by-default-in-the-customer-portal-settings"
updated: 2025-11-11T13:39:46Z
published: 2025-11-20T21:29:39Z
canonical: "help.skio.com/what-settings-are-toggled-on-by-default-in-the-customer-portal-settings"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.skio.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What settings are toggled on by default in the Customer Portal Settings?

> [!NOTE]
> **Note**
> 
> This article applies to **Customer Portal v2 (CPv2)**. If you're using **Customer Portal v3 (CPv3)**, refer to our [CPv3 help center articles](/help/docs/)[](/help/docs/) for the most up-to-date guides and instructions.

The following toggles are enabled by default when you first access the **Portal Settings**:

- **Enable language detection:** Automatically detects and sets the portal language based on the customer’s browser.
- **Enable customer payment management:** Allows customers to update their payment method from the portal.
- **Enable skip feature:** Lets customers skip upcoming shipments.
- **Enable portal order tracking:** Shows order tracking info in the portal if available.
- **Show next charge date:** Displays the next scheduled subscription charge date.
- **Show subscription status:** Indicates if a subscription is active, paused, or canceled.
- **Show delivery address:** Displays the current shipping address for the subscription.
- **Show customer support CTA:** Adds a “Contact support” link or custom support call-to-action.
- **Show charge count (out of total):** Shows how many charges have occurred out of the total (e.g., 2 of 6).
- **Enable gift on skip:** Lets customers send a skipped shipment as a gift.
- **Expand right-hand drawer:** Opens the customer info drawer by default in the portal.

See the full list of available settings in our [Customer Portal Settings help doc.](/help/docs/customer-portal-v2-settings)