---
title: "What is the difference between Customer Portal v2 and v3?"
slug: "what-is-the-difference-between-customer-portal-v2-and-v3"
updated: 2026-04-23T18:10:35Z
published: 2026-04-23T18:10:35Z
canonical: "help.skio.com/what-is-the-difference-between-customer-portal-v2-and-v3"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.skio.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is the difference between Customer Portal v2 and v3?

[Customer Portal v3](/help/docs/customer-portal-v3-overview) (CPv3) is a redesigned version of Skio’s customer portal that focuses on clearer navigation, easier subscription management, and faster customization. [Customer Portal v2](/help/docs/customer-portal-v2-walkthrough) (CPv2) is a legacy, settings-driven portal maintained to support older configurations and interface elements.

## Key differences

> [!NOTE]
> User interface (UI) refers to the on-screen layout, buttons, menus, and visual elements that customers interact with in the customer portal.

| Area | CPv3 | CPv2 |
| --- | --- | --- |
| **Layout and navigation** | Card-based subscription view that makes it easier for customers to scan and manage multiple subscriptions with less scrolling. ![Skio offers subscription services with cashback credits and active subscription details.](https://cdn.us.document360.io/a953bba6-c70d-43ce-bc77-d7f32a8fc514/Images/Documentation/CleanShot 2026-02-27 at 13.46.47.png) | List-style layout with subscription actions primarily accessed at the bottom of each subscription. ![Subscription details including billing, shipping information, and product pricing for a new item.](https://cdn.us.document360.io/a953bba6-c70d-43ce-bc77-d7f32a8fc514/Images/Documentation/CleanShot 2026-02-27 at 13.39.55(1).png) |
| **Action placement** | Primary actions like *Get now* and *Skip* appear at the top of the UI, with secondary actions grouped into a **More** menu. ![](https://cdn.us.document360.io/a953bba6-c70d-43ce-bc77-d7f32a8fc514/Images/Documentation/CleanShot 2026-02-27 at 14.01.32.gif) | Actions can be enabled, disabled, and reordered, but usually appear lower on the page, with less-frequently used actions grouped into a **More** menu. ![](https://cdn.us.document360.io/a953bba6-c70d-43ce-bc77-d7f32a8fc514/Images/Documentation/CleanShot 2026-02-27 at 15.44.09.gif) |
| **Customization experience** | Real-time, drag-and-drop portal builder with desktop and mobile previews, plus a save-and-publish workflow. ![Customize your customer portal with subscription options and promotional banners for rewards.](https://cdn.us.document360.io/a953bba6-c70d-43ce-bc77-d7f32a8fc514/Images/Documentation/CleanShot 2026-02-27 at 14.20.01.png) | Granular settings and advanced customization via custom CSS and code blocks, managed outside of a visual builder. ![](https://cdn.us.document360.io/a953bba6-c70d-43ce-bc77-d7f32a8fc514/Images/Documentation/CleanShot 2026-02-27 at 14.17.13.gif) |
| **Visual design and UI behavior** | Cleaner, modernized UI with simplified displays for subscription details, branding, and banners. | Includes legacy UI elements and display toggles, such as discount chips and other subscription-level indicators that are not part of CPv3. |