---
title: "Description of User Permissions"
slug: "users-description-of-user-permissions"
updated: 2025-12-02T14:45:13Z
published: 2025-12-02T14:45:13Z
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.skio.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Description of User Permissions

## Overview

User Permissions allow store owners and administrators to control what their team members and other users can access within the Skio Admin Dashboard.

This guide outlines the available permissions and details the actions users can perform when specific permissions are enabled. Refer to **Managing Skio user permissions**to learn how to configure and manage user access.

## General

| #### **Permission** | #### **Description** |
| --- | --- |
| Analytics | View the Analytics dashboard. No editing or configuration changes allowed. |
| Segments | View, create, update, and delete customer segments. |
| Subscription | View Subscription Management and Customer Management pages. Edit and update customer subscriptions. |
| SkioSMS | View the SkioSMS page. Edit program settings and notification content. |
| Cancel Flow | View the Cancel Flow page. Edit and configure cancel flow settings. |
| Smart Upsell | View and edit Smart Upsell settings. Create, update, and delete campaigns. |
| Build-a-Box | View configured Build-a-Box setups. Create, update, and delete box configurations. |
| Selling Plans | View Selling Plan groups. Create, update, and delete groups. |
| Quick Actions | View Quick Actions. Create new actions, rename existing actions, and archive actions. |
| Automations | View Automations and related analytics. Create, edit, disable, or delete automations. |
| Rules | View, create, edit, and delete surprise & delight and volume discount rules. Update rule settings. |
| Payment Recovery | View Payment Recovery campaigns and analytics. Create and edit campaigns. Change campaign settings. |
| Journeys | View, create, edit, and delete Journeys. View related analytics. |
| Notifications | View Notifications. Enable or disable notifications. Edit notification content. |
| Products | View Products page. Edit product settings, including upsell eligibility, visibility in Customer Portal, etc. |

## Customer Portal

| #### **Permission** | #### **Description** |
| --- | --- |
| Translations | View Translations page. Edit settings, update copy, and add languages. |
| Portal Settings | View and edit all Customer Portal settings. |

## Settings

| #### **Permission** | #### **Description** |
| --- | --- |
| General Settings | View and edit all general store settings. |
| Billing & Orders | View and edit all billing and order settings. |
| Shipping Settings | View and edit shipping settings. Create and configure new Shipping Profiles. |

## Data

| #### **Permission** | #### **Description** |
| --- | --- |
| Exports | Export customer and subscription data. |
| Bulk Operations | Perform bulk actions on subscriptions and customer data. View operation history and download export files. |

## Admin

| #### **Permission** | #### **Description** |
| --- | --- |
| Users | Invite new users. Edit user permissions and role configurations. |
| Integrations | View, enable, or disable integrations. Add new events for integrations. |
| API Keys | Create and delete API keys. Configure webhooks. |
| Activity Log | View all changes made on the store by all user accounts. |
| Invoicing | View invoicing records. Monitor and review current invoice amounts. |

User Permissions refer to the settings that allow store owners and administrators to control access levels for team members and users within the Skio Dashboard, determining what actions they can perform.

Subscription Management refers to the processes and tools used to oversee customer subscriptions, including billing, renewals, and modifications.

SkioSMS is a feature that enables merchants to send SMS notifications to subscribers regarding their subscriptions, allowing for direct interaction and management through text messages.

Cancel Flow is a feature in Skio that helps you reduce churn by presenting targeted offers—like discounts, pauses, or product swaps—when customers attempt to cancel their subscription.

Smart Upsell is a feature that allows merchants to create and manage upsell campaigns within Skio, encouraging customers to add additional products to their subscriptions.

Selling Plans are configurations within Skio that determine how products are sold in subscriptions, including pricing, intervals, and eligibility for upsells.

Quick Actions are links you can include in emails or SMS that let subscribers manage their subscriptions—like skipping a delivery, updating payment details, or swapping products—without logging into the Customer Portal.

Payment Recovery is a dunning feature that recovers failed payments and reduces involuntary churn. Configure when and how often failed payments retry before they fail permanently. Enable Smart Retries to automatically optimize your dunning schedule based on when your payments are most likely to succeed.

Journeys is a feature in Skio that allows merchants to create automated workflows that guide subscribers through various actions and interactions over time.

The Customer Portal is an interface that allows subscribers to manage their subscriptions, including options to pause, modify, or cancel their subscription plans.

Shipping Profiles are configurations that determine how shipping is managed for different subscription products, allowing for tailored shipping options.

Exports in Skio allow merchants to download data related to subscriptions, orders, or audit logs in CSV format for analysis and reporting.

Bulk Operations is a feature in Skio that enables merchants to perform mass updates on multiple subscriptions simultaneously, streamlining subscription management.

The Activity Log is a record of all changes made within the Skio Dashboard, providing transparency and tracking of user actions and subscription modifications.