---
title: "Orders"
slug: "orders-1"
status: "update"
updated: 2026-02-05T20:42:50Z
published: 2026-02-06T19:35:29Z
canonical: "help.skio.com/orders-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.skio.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Orders

## What is the Orders page?

The Orders page provides a comprehensive view of all subscription and one-time orders placed through your Skio-powered store. You can search, filter, and access detailed information about each order to manage your subscription commerce operations.

To access, navigate to the **Subscribers >** **Orders** tab from the main menu.

## Orders page overview

![](https://cdn.us.document360.io/a953bba6-c70d-43ce-bc77-d7f32a8fc514/Images/Documentation/CleanShot 2026-01-08 at 10.47.28.png)

The Orders page overview. Click into an order to see the Order Details page.

The Orders page displays:

- **Order #**: Unique identifier for each order (clickable link to order details)
- **Date**: Order creation date
- **Customer**: Customer name and email address
- **Total**: Order total amount
- **Items**: Number of items in the order
- **Order type**: Tags indicating Subscription and/or Recurring status

### Filtering orders

> Use the filter dropdowns at the top of the page to refine your order list.

### Subscription type filter

- **All**: Display all orders regardless of subscription status
- **Subscription**: Show only orders associated with active subscriptions
- **One time**: Show only one-time purchase orders

### Order type filter

- **All**: Display all orders regardless of order type
- **First order**: Show only initial subscription orders
- **Recurring order**: Show only recurring subscription orders

### Searching orders

Use the search bar in the top right to find specific orders by:

- Order number
- Customer name or email

## Viewing order details

> **View in Shopify**: Click the button in the top right to open the order in your Shopify admin for additional management options

Click any order number to open the detailed order view, which includes:

### Items section

- Product image and name
- Variant details
- Order type tags (Subscription, Recurring)
- Price and quantity
- Link to view associated subscription

### Summary section

- Products subtotal
- Subtotal
- Shipping cost
- Taxes
- Discounts applied
- Total amount

### Payment Method section

- Payment card type and last 4 digits
- Expiration date

### Customer information

- Customer name and email
- Billing address
- Shipping address
- Link to view customer profile

### Notes section

- Any customer notes associated with the order

### Additional Context section

- Order type
- Related subscription IDs (clickable links)

### Activity section

- Order Activity Log and history

The Activity Log is a record of all changes made within the Skio Dashboard, providing transparency and tracking of user actions and subscription modifications.