---
title: "Setting up Multipass in Skio"
slug: "multipass"
description: "Streamline your customers' experience with Shopify's Multipass feature, allowing seamless login to both Shopify and Skio with a single authentication."
updated: 2026-02-04T20:24:03Z
published: 2026-02-06T20:14:50Z
canonical: "help.skio.com/multipass"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.skio.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Setting up Multipass in Skio

# What is Multipass?

[Multipass](https://shopify.dev/docs/api/multipass) login is a Shopify feature that synchronizes your Shopify and Skio customer accounts so your customers only need to log in once to access both. This creates a seamless shopping experience so that customers won't need to repeatedly authenticate while browsing your store or managing their subscriptions.

> [!WARNING]
> You must be on **Shopify Plus** to use Multipass and it *is not supported* for Shopify’s new customer accounts feature. You must be using Shopify’s **Legacy customer accounts** to use Multipass. [Learn more in our Shopify customer accounts guide here.](/help/docs/using-skio-with-shopifys-new-customer-accounts)

# How do I set up Multipass?

You'll need to retrieve your Multipass secret key from your Shopify admin before configuring it in Skio.

### Step 1: Enable Multipass in Shopify

1. In your Shopify admin, go to **Settings > Customer Accounts.**
2. Under **Legacy customer accounts**, click on the toggle beside **Multipass** to enable it. ![](https://cdn.us.document360.io/a953bba6-c70d-43ce-bc77-d7f32a8fc514/Images/Documentation/CleanShot 2025-11-25 at 15.49.46@2x.png)
3. Once enabled, Shopify will display your Multipass secret key. Copy this secret—you'll need it to generate authentication tokens. **Keep this secret private and secure.**

### Step 2: Add your Multipass secret to Skio

1. In your **Skio dashboard**, go to **Settings** > **General**.
2. Scroll down to the **Multipass** section.
3. Paste the Multipass secret key you copied from Shopify. ![](https://cdn.us.document360.io/a953bba6-c70d-43ce-bc77-d7f32a8fc514/Images/Documentation/CleanShot 2025-11-25 at 15.49.07@2x.png)
4. Scroll to the top of the page and click **Save**.

You're all set! Your customers can now seamlessly log in to both Shopify and Skio with a single authentication.