--- title: "How to set up a first-order discount that changes for recurring orders with a Journey" slug: "how-to-set-up-a-first-order-discount-that-changes-for-recurring-orders" updated: 2026-06-25T22:20:33Z published: 2026-06-25T22:20:33Z canonical: "help.skio.com/how-to-set-up-a-first-order-discount-that-changes-for-recurring-orders" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.skio.com/llms.txt > Use this file to discover all available pages before exploring further. # How to set up a first-order discount that changes for recurring orders with a Journey > [!NOTE] > For stores on the latest automated Recurring Price Policy feature, no Journey is needed for the basic setup. [Learn more in our guide here.](/help/docs/how-recurring-price-policy-works) Learn how to configure a selling plan with a discount on the first order that automatically switches to a different discount for all recurring subscriptions using a Journey. For example, you might offer a larger discount to attract new subscribers on their first order, then apply a smaller recurring discount to maintain profitability while reducing churn. This configuration requires both a selling plan setup and a Journey automation to execute the discount change after the first order. ### Walkthrough [Changing Product Price on Recurring Orders](https://fast.chameleon.io/edit/demos/68dd6f6379506d00142d5953) ## How to set up 20% off your first-order that changes to 10% off for recurring orders ### Step 1: Configure your selling plan with the first-order discount 1. In your **Skio dashboard**, go to **Products** > **Selling Plans**. 2. Select the selling plan you want to edit, or create a new one. 3. Set the **Discount** field to **20% off** (this will apply to the first order). 4. Under **Recurring Policy**, set the discount display to **10% off** for orders after the first one. 5. Click **Save** to apply your changes. > [!NOTE] > The recurring policy setting is for *visual display* purposes only. It shows customers at checkout that the discount will change after their first order. You'll still need to create a Journey (**Step 2**) to actually apply the 20% discount to future orders. ### Step 2: Create a Journey to apply the recurring discount 1. In your **Skio dashboard**, go to **Retain** > **Journeys**. 2. Click **Create New Journey**. 3. Set the **Trigger** to **After Order** and add a filter for **Order # = 1** (this ensures the Journey only runs after the customer's first order). 4. Under **Conditions**, select **Contains Product** and filter by the product(s) you want to apply this discount structure to. - **Optional:** Add an additional filter by **Selling Plan ID** to ensure this Journey only applies to the specific selling plan you configured in Step 1. 5. Under **Actions**, choose **Update Product Price** > **Percentage Off**. 6. Set the percentage to **10%** (this discount will be calculated based on the original product base price). 7. Click **Save** and toggle the Journey to **Active**. Your tiered discount structure is now live. Customers will receive 30% off their first order, and the Journey will automatically apply 20% off to all future recurring orders after the first one. > [!NOTE] > If you need to update discounts for customers who already have active subscriptions, you'll need to manually apply those changes using a [bulk operation](/help/docs/bulk-operations). ## Why use Journeys instead of discount codes? The Journeys route lets you offer a higher discount on the first order without stacking discount codes. This matters because **discounts in Shopify are applied sequentially (one after another), not added together**. **Example scenario:** You want to offer 30% off the first order and 20% off recurring orders. > [!CAUTION] > **The wrong way (stacking discounts):** > > - Base recurring discount: 20% off > - Add 10% discount code for first order > - **Actual result:** 28% off (not 30%) > [!TIP] > **The right way (using Journeys):** > > - First order: 30% off > - Recurring orders: 20% off > - **Actual result:** 30% off, then 20% off **Here's why:** Shopify applies the 10% discount to the already-discounted price. So if a product is $100, the 20% subscription discount makes it $80, then the 10% code takes another $8 off for a total of $72 (28% off the original price). Journeys applies the exact discount you want for each order in the sequence, giving you precise control over your pricing strategy. > [!NOTE] > Learn more about [how discount stacking works in our guide here](/help/docs/how-discount-stacking-works-in-skio). ## Additional resources - [Getting started with Selling Plans](/help/docs/getting-started-with-selling-plans) - [Understanding Journeys](/help/docs/understanding-skio-journeys) - [Automated Recurring Price Policy guide](/help/docs/how-recurring-price-policy-works)