---
title: "How to add or remove discounts in bulk"
slug: "how-to-addremove-discount-in-bulk"
updated: 2026-02-19T15:53:25Z
published: 2026-02-19T15:53:25Z
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.skio.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to add or remove discounts in bulk

## Before you start

- Depending on the size of your store, you may need to add or remove discounts in bulk. This can apply to all customers or to a specific segment. For changes that affect more than a small group of customers, using a bulk operation is the most efficient approach.
  - To manually add or remove discounts, see [Subscription Management](/help/docs/subscription-management).
- Ensure you have access to [Bulk Operations](/help/docs/bulk-operations) in your [User Permissions](/help/docs/managing-skio-user-permissions).
- Run bulk updates during off-peak hours to minimize customer impact.

## Use cases

Bulk discount updates are helpful when changes need to be applied consistently across many subscriptions.

Common scenarios include:

- **Seasonal or time-bound promotions**: Apply discounts to active subscriptions for a limited period.
- **Replacing an existing discount code**: Remove the current discount and add the new one in a separate bulk operation.
- **Removing outdated or unintended discounts**: Clean up legacy, testing, or one-time discounts that should no longer apply.
- **Targeted segment updates**: Add or remove discounts for specific groups of subscribers based on defined conditions.

## Step 1: Set the conditions

1. In your **Skio dashboard**, go to **Tools** > **Bulk Operations**.
2. Choose the subscription type. Select either **Regular recurring subscription** or **Prepaid subscription**.
3. Define the conditions for the customers you want to target. You can add multiple conditions using **AND**, **OR**, or **AND/OR** logic
  1. For example, to remove discounts from all active customers who have a specific discount code applied you can set conditions of Subscription status **Equal** to **Active** AND Discount code(s) are `discount1` , `discount2` , `discount3`
  2. See [Bulk operations guide](/help/docs/bulk-operations#step-3-choose-the-conditions) for a full list of conditions.

> [!NOTE]
> This step ensures the bulk operations tool only runs on relevant subscription lines. If you skip it, the operation may show multiple **Failures** because the tool couldn't find the selected variant during the next step (setting the **Action**).

## Step 2: Select the Add or Remove discount Action

### Add discount

1. In the **Actions** section of the Bulk Operations tool, click the **Add an action** button.
2. From the dropdown, choose **Add discount**.
3. Select the discount type from the dropdown. Choose from:
  - **Percentage**: Applies a percentage-based discount.
  - **Fixed amount**: Applies a flat discount amount to each subscription order.
  - **Code**: Applies a discount using a specific [discount code you created in Shopify](https://help.shopify.com/en/manual/discounts/discount-methods/discount-codes).
4. If **Percentage** or **Fixed amount** is selected:
  - Enter the discount title. This title is visible in the Customer Portal.

![Discount title displaying in the customer portal after a bulk add discount update](https://cdn.us.document360.io/a953bba6-c70d-43ce-bc77-d7f32a8fc514/Images/Documentation/CleanShot 2026-02-19 at 10.05.55.png)
  - Enter the percentage or fixed amount.
  - Optionally, specify the number of orders the discount should apply to. You can leave this field blank to make the discount permanent.
5. If **Code** is selected:
  - Enter the discount code.

### Remove discount

1. In the **Actions** section of the Bulk Operations tool, click the **Add an action** button.
2. From the dropdown, choose **Remove discount**.
3. Select the discount type from the dropdown. Choose from:
  - **Percentage**: Removes percentage-based discounts.
  - **Fixed amount**: Removes a flat discount amount from the selected subscriptions.
  - **Code**: Removes specified discount codes applied to customer orders.
  - **Discount title**: Title of discount applied to customer orders.
4. Enter the required value based on the selected discount type. For example, if **Code** is selected, enter the discount code.

## Step 3: Preview and run the bulk operation

**Preview bulk operation**

Preview the subscriptions that will be affected before running the bulk operation. We recommend downloading the export so you can verify the changes or revert them if needed.

![Preview of subscription details with warnings about accuracy and download recommendations.](https://cdn.us.document360.io/a953bba6-c70d-43ce-bc77-d7f32a8fc514/Images/Documentation/CleanShot 2026-02-18 at 12.28.58.png)

**Run bulk operation**

When you are ready to start your bulk operation, scroll to the top of the page and click **Start operation**.

![UI bulk operations with options for subscription types and action initiation. highlighting the start operation button on the right](https://cdn.us.document360.io/a953bba6-c70d-43ce-bc77-d7f32a8fc514/Images/Documentation/CleanShot 2026-02-18 at 12.32.50.png)

## Step 4: Check the bulk operation results

> Use the exported CSV (comma-separated values) file to check if the bulk operation ran successfully.

Search for a subscription ID from the CSV in the Skio Dashboard under **Subscribers > Subscriptions** to confirm that the discount was appropriately added or removed from the subscription.

## Resources

- [Bulk operations](/help/docs/bulk-operations)

User Permissions refer to the settings that allow store owners and administrators to control access levels for team members and users within the Skio Dashboard, determining what actions they can perform.

The Customer Portal is an interface that allows subscribers to manage their subscriptions, including options to pause, modify, or cancel their subscription plans.