---
title: "Do address changes in Shopify automatically sync to Skio?"
slug: "how-do-i-update-a-customers-address"
updated: 2026-01-21T14:29:02Z
published: 2026-01-21T14:29:02Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.skio.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Do address changes in Shopify automatically sync to Skio?

Address changes should always be made directly in Skio (either through the Customer Portal or Skio Dashboard) if they need to take immediate effect for upcoming orders.

When an address is updated in Shopify, it won't sync back to Skio until after the next order processes. This means if a customer updates their address in Shopify right before their next shipment, the order will still ship to the old address.

> [!TIP]
> **Best practice:**Update addresses in Skio to ensure changes apply immediately to the next scheduled order.

The Customer Portal is an interface that allows subscribers to manage their subscriptions, including options to pause, modify, or cancel their subscription plans.