---
title: "All available Quick Actions in Skio"
slug: "all-available-quick-actions-in-skio"
updated: 2026-11-04T19:02:08Z
published: 2026-11-04T19:02:08Z
canonical: "help.skio.com/all-available-quick-actions-in-skio"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.skio.com/llms.txt
> Use this file to discover all available pages before exploring further.

# All available Quick Actions in Skio

> [!NOTE]
> **Note**
> 
> Read our full guide on [how to set up Quick Actions here](/help/docs/how-to-set-up-quick-actions).

## What are Quick Actions?

Quick Actions give your subscribers a third way to manage their subscriptions alongside the [**customer portal**](/help/docs/customer-portal-v2-walkthrough) and [**SkioSMS**](/help/docs/skiosms) via links that can be added to emails.

Each Quick Action URL leads to a confirmation page where the subscriber can approve a specific action, like skipping an order or adding a product. After confirming, they're redirected to their customer portal to view the update and continue managing their subscription.

## What Quick Actions are available?

| Action name | Action function | Considerations |
| --- | --- | --- |
| **Add Product Variant / Add multiple product variants** | Adding an additional product to their subscription (recurring) | - The product will be added with the same frequency as the subscription even if the product being added does not have the same selling plan. |
| **Apply Discount** | Applying a Shopify discount code to their subscription | - The discount code in Shopify must apply to subscription orders and be applied during the eligibility period. |
| **Delay** | Delay the subscription's next charge date by X days, weeks, months | - This will delay all products in that subscription by the selected interval. |
| **Skip** | Skip the subscription's next charge date by X days, weeks, months | - This will skip all products in that subscription by the selected interval. |
| **Get Now** | Process the next subscription order immediately | - Skio has a 10-minute period between using "get now" to prevent accidental duplicate orders. |
| **Reactivate** | Reactivate a cancelled subscription | - The subscription must be in a cancelled state for the reactivation to work. |
| **Reactivate + Apply Discount** | Reactivate a cancelled subscription & apply a Shopify discount to their next order or orders (depending on the discount setting) | - The subscription must be in a cancelled state for the reactivation to work and the Shopify discount must apply to subscription orders. |
| **Reactivate + 1-time Add-on** | Reactivate a cancelled subscription & add a 1-time add-on product to their next subscription order | - The subscription must be cancelled and the 1-time add-on must not have been already added to the subscription (to prevent accidental duplicates). |
| **Change Interval** | Change the subscription's shipping/billing frequency to a new interval (e.g. from every 30 days to every 60 days) | - This will change the interval for all products in the subscription. Splitting a subscription can allow for management per product. |
| **Add 1-time Upsell** | Add a product to the subscription's next (or upcoming) order at the 1-time add-on price (configured in Skio) | - The 1-time add-on must be configured to be "1-time upsell eligible" in the product page. |
| **Reset Payment Method / Change Subscription Credit Card** | Send an email from Shopify to the subscriber that includes a link to update their payment method on file | - This email is sent from Shopify and the content can be customized in Shopify Notifications. |
| **Swap Product** | Swap a product (e.g. swap Product A for Product B) | - The subscription must contain the "swap from" product. |
| **Unpause Subscription** | One click to unpause a customer's paused subscription | - This can be used as part of an Unpause flow or a campaign to target customers with paused subscriptions. |
| **Pause Subscription** | Let customers pause their subscriptions with a single Quick Action | - Can be used to let customers pause their subscriptions. |
| **Get Back in Stock** | Let customers order products that were previously out of stock in their subscription order | - Best used as part of the Back in Stock flow. |
| **Commitment offer** | Lock a subscriber into a set number of additional orders in exchange for a discount. Can be paired with the **Apply Discount** action, or use the built-in discount code field on the action itself. | - Not supported for prepaid subscriptions. - The subscriber cannot cancel their subscription while the commitment is active. - Optionally, toggle on **Only apply once per customer** to only execute once per customer per quick actions link. - On subsequent uses, it will be skipped. This is enabled by default to prevent abuse. |
| **Set backup payment method** | Points a customer's account to an existing vaulted payment method, used automatically as a fallback when their primary payment method fails at billing. | This is set at the customer level, not the subscription level, so it applies across all of that customer's subscriptions. Setting a new backup replaces any existing one, with no history kept. |
| **Award credits** | Awards loyalty credits to a customer's account. | - Requires Loyalty Credits to be enabled on the store. - There's no maximum award amount, and the amount can be scaled up if the customer has an active loyalty tier multiplier. |
| **Add free gift** | Adds any product to the subscription as a free one-time item at $0. | - Limited to a quantity of 1. - There's no stock check, so the gift can still be added even if the product is out of stock. |
| **Set backup product** | Lets a customer choose a backup for the selected product, which is substituted at billing if the original product becomes unavailable. | - Not supported for prepaid subscriptions. - Swap Recommendation rules curate a suggested list in the picker, but aren't required — customers can choose from the full swappable product catalog if no rule matches. |
| **Redeem credits** | Lets customers choose how many credits to apply as a discount on their next order. | - Requires **Loyalty Credits** to be enabled. - Not supported for prepaid subscriptions. - Authentication is always required. - The amount customers can redeem is capped by their credit balance, your Loyalty credit limits, and the optional min/max on the action. - Can’t be combined with non-credit discount codes. - If nothing can be redeemed, the action is skipped and any other stacked actions still run. |